Most personalised items are made within [X–Y business days]. Please note that during peak times (like holidays) production may take a little longer.

Because every item is personalised, we cannot accept exchanges based on sizing mistakes. Please refer to our detailed size charts before ordering. If you’re unsure, feel free to contact us for advice - we’re happy to help you find the perfect fit.

We print exactly what you submit. Please review your design carefully for spelling, layout, and graphics. Once an order is confirmed, we cannot make changes, so double-check before hitting “submit.”

Absolutely! If you’re unsure about sizing, layout, or anything else, give us a call or send us a message. We’re happy to provide advice before you finalise your order.

To keep your clothing looking great, follow the care instructions provided with your order. Usually, washing inside out on a gentle cycle and avoiding tumble drying will extend the life of your print.